Status is assembled from people
To find where an order is, you ask sales, legal, warehouse and finance.
HummerBusinessFor mid-sized business
Connect the departments
without changing the systems.
End-to-end processes, one context, cause analytics and cross-functional AI employees. Departments work as one system while the sources stay in CRM, ERP, e-documents, banks and BPM.
- 01The deal lives in the CRM.
- 02The contract is approved and signed in the e-document system.
- 03Invoice and shipment — in the accounting system.
- 04Payment is confirmed by the bank.
- 05Service gets the contract and history context.
- 06Analytics explains deviations and proposes an action.
One processSeven source systems
Every object stays in its source system. The user sees one process, not seven unrelated statuses.
Department seams
The process is end-to-end. The systems are not
In a mid-sized company every department is already automated. Between departments remain email, spreadsheets and calls.
Records don't match up
The customer in CRM, the counterparty in accounting and the requester in service desk are three different records.
Analytics describes but does not explain
Reports show the drop but not where exactly the process stalled.
Every integration is a project
Point-to-point exchanges pile up and become a budget line of their own.
The end-to-end layer
An end-to-end process on top of the existing landscape
HummerBusiness adds what no single system has: a shared language of objects, end-to-end status, cause analytics, and roles that work across departments.
- Canonical Model. customer, contract, invoice and request converge into one object
- Role workspaces. everyone sees their slice of the shared process
- Hummer Lens. what happened, why, and what action is needed
- Advanced Flow. complex processes with branches and deadlines
- Policy Center. one set of confirmation rules for every department
Where it pays off
Where the end-to-end process pays off
Three situations at department seams — where time is usually lost.
01
An order stuck between sales and production
The process shows the contract is signed but the specification was never handed over. The owner and next action are set immediately.
02
A customer complains about timing
The card shows everything: the promise in the deal, the signing date, the payment date and the actual shipment. The conversation runs on facts.
03
Receivables are growing
Lens shows the cause, not just the amount: shipments without signed acts in one customer segment.
Business modules
HummerBusiness modules
Tools for an organization whose processes cross department boundaries.
Role Workspaces
Workspaces built for a role, not a system.
Cross-functional Processes
End-to-end processes across departments.
Hummer Lens
Analytics of causes and recommended actions.
Decision Center
Decisions that require a human.
Advanced Flow
Complex processes with branches and SLAs.
Policy Center
Confirmation and autonomy rules.
Org Context
Organization structure and data boundaries.
Integration Hub
Connection state and health.
Landscape and BPM
The source of truth stays with you
An external BPM can stay the process owner. HummerBusiness then shows its state and adds context without taking over.
Left — sources of truthRight — the end-to-end layer
Directum, ELMA365 or another BPM can own the route. HummerBusiness connects to it instead of replacing it.
1CCRMDirectumELMA365Saby / KonturNaumenBanksOffice suites
Cross-functional agents
Native AiHummer and compatible providers
Integration depth differs — and the page says so plainly.
AiHummer in HummerBusiness
Cross-functional agents work where the process crosses department lines: they gather missing data, prepare approvals and remind the owners.
- The agent sees the whole process, not one stage
- Confirmations are requested by Policy Center rules
- Actions are recorded in the shared proof log
Third-party agents and models
The company's own models and third-party agents connect via the AI Gateway, limited by department and operation type.
Routing goes through the AI Gateway, permissions through Hummer Trust. Setup takes extra work, and access to context and actions is limited by the organization's policies.
Connect your own agentWhat's nearby
What HummerBusiness works alongside
Products are independent. Your HummerID, connections, agents and settings move with you.
Soon
HummerTeam
The same logic at a smaller scale.
OpenSoon
HummerEnterprise
Holdings, multi-entity structures and LTS.
OpenSoon
HummerSales
The sales front inside the end-to-end process.
OpenSoon
HummerService
Service as part of the same process.
OpenSoon
HummerFabric
Canonical Model, Flow and Lens.
OpenIntegrations
System catalog and connector statuses.
OpenPolicies
Department policies and deployment
Identity, connections, permissions, confirmations and deployment — the ecosystem's shared mechanisms applied to this product.
Contexts in HummerBusiness
The corporate context splits into organizational units: a department sees its slice, a manager sees the summary.
CorporateDepartmentsRoles and groups
How HummerID worksConnect once
Connections belong to the organization and are assigned to departments. Widening permissions takes an explicit decision by the connection's owner.
The owner sees the list of connections, scopes and terms, can narrow the data volume and revoke access in one click.
Connection Vault in FabricPolicy hierarchy
Company rules are refined by a department but never weakened.
Amount-based confirmations
The approval threshold is set by a rule, not by habit.
Data segmentation
A department sees only its slice of the context.
Provability
The authority and result of every action are recorded.
Формат поставки
Cloud deployment with a choice of hosting region. Suits companies without strict infrastructure localization requirements.
Deployment inside the organization's perimeter: your own logs, your own AI Gateway, and integration with internal systems without going outside.
Interfaces and communications in the cloud; sensitive data processing and models inside the company's perimeter.
SoonProduct in development. A pilot starts with one end-to-end process.
Start with one end-to-end process
We suggest picking the process that breaks most often at department seams and assembling it end to end — on your systems.
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Tell us about your task — we will get back with an answer and pilot details.
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We will get back to you at the address provided. If it is urgent, write to info@hummer-tech.ru.