Status is assembled from people
To find where an order is, you ask sales, legal, warehouse and finance.
End-to-end processes, one context, cause analytics and cross-functional AI employees. Departments work as one system while the sources stay in CRM, ERP, e-documents, banks and BPM.
Every object stays in its source system. The user sees one process, not seven unrelated statuses.
Department seams
In a mid-sized company every department is already automated. Between departments remain email, spreadsheets and calls.
To find where an order is, you ask sales, legal, warehouse and finance.
The customer in CRM, the counterparty in accounting and the requester in service desk are three different records.
Reports show the drop but not where exactly the process stalled.
Point-to-point exchanges pile up and become a budget line of their own.
The end-to-end layer
HummerBusiness adds what no single system has: a shared language of objects, end-to-end status, cause analytics, and roles that work across departments.
Where it pays off
Three situations at department seams — where time is usually lost.
The process shows the contract is signed but the specification was never handed over. The owner and next action are set immediately.
The card shows everything: the promise in the deal, the signing date, the payment date and the actual shipment. The conversation runs on facts.
Lens shows the cause, not just the amount: shipments without signed acts in one customer segment.
Business modules
Tools for an organization whose processes cross department boundaries.
Workspaces built for a role, not a system.
End-to-end processes across departments.
Analytics of causes and recommended actions.
Decisions that require a human.
Complex processes with branches and SLAs.
Confirmation and autonomy rules.
Organization structure and data boundaries.
Connection state and health.
Landscape and BPM
An external BPM can stay the process owner. HummerBusiness then shows its state and adds context without taking over.
Directum, ELMA365 or another BPM can own the route. HummerBusiness connects to it instead of replacing it.
Cross-functional agents
Integration depth differs — and the page says so plainly.
Cross-functional agents work where the process crosses department lines: they gather missing data, prepare approvals and remind the owners.
The company's own models and third-party agents connect via the AI Gateway, limited by department and operation type.
Routing goes through the AI Gateway, permissions through Hummer Trust. Setup takes extra work, and access to context and actions is limited by the organization's policies.
Connect your own agentWhat's nearby
Products are independent. Your HummerID, connections, agents and settings move with you.
The same logic at a smaller scale.
OpenHoldings, multi-entity structures and LTS.
OpenThe sales front inside the end-to-end process.
OpenService as part of the same process.
OpenCanonical Model, Flow and Lens.
OpenSystem catalog and connector statuses.
OpenPolicies
Identity, connections, permissions, confirmations and deployment — the ecosystem's shared mechanisms applied to this product.
The corporate context splits into organizational units: a department sees its slice, a manager sees the summary.
Connections belong to the organization and are assigned to departments. Widening permissions takes an explicit decision by the connection's owner.
The owner sees the list of connections, scopes and terms, can narrow the data volume and revoke access in one click.
Connection Vault in FabricCompany rules are refined by a department but never weakened.
The approval threshold is set by a rule, not by habit.
A department sees only its slice of the context.
The authority and result of every action are recorded.
Формат поставки
Cloud deployment with a choice of hosting region. Suits companies without strict infrastructure localization requirements.
Deployment inside the organization's perimeter: your own logs, your own AI Gateway, and integration with internal systems without going outside.
Interfaces and communications in the cloud; sensitive data processing and models inside the company's perimeter.
We suggest picking the process that breaks most often at department seams and assembling it end to end — on your systems.
Tell us about your task — we will get back with an answer and pilot details.
We will get back to you at the address provided. If it is urgent, write to info@hummer-tech.ru.