HummerTech
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HummerPortalThe organization's external front

One portal for everyone
who works with your company.

A white-label interface over CRM, ERP, e-documents, Service Desk, WMS and banks. The external party gets one portal and an AI assistant while internal systems stay untouched.

Powered byHummerTechSoonCustomers, suppliers, partners, contractors, franchisees, applicantsSaaS & self-hosted
One portalyour brandsix audiencesCustomersorders and documentsSuppliersprocurement and supplyPartnersjoint dealsContractorstasks and actsFranchiseesstandards and reportsApplicantsapplications and offersCRMERPEDMService DeskWMSBank
6 audiencesOne portal · your brand

The portal copies no internal systems. It shows a permitted data slice for a specific external role and acts through connections.

Workarounds

Every external role has its own workaround

Customers write the manager, suppliers send emails, contractors call. Internal systems are off-limits to them — rightly so — but the exchange turns into manual work.

Status is asked of a person

The manager spends the day answering 'where is my order' and 'when is the payment'.

Documents travel by email

Versions get lost; signed files sit in personal folders.

Five portals instead of one

Each role gets its own solution with its own sign-in.

Outsiders can't come inside

Granting access to CRM or ERP is impossible, yet things must be shown.

The external front

An external front under your brand

HummerPortal is a universal white-label portal. Audiences are added as spaces, branding is set in the studio, identity is handled by HummerAuth.

  • Audience spaces. one platform, different roles and different data sets
  • Your brand. logo, colors, domain and tone of voice belong to the organization
  • Delegation. a counterparty's employee gets access on behalf of their company
  • AI assistant. answers routine questions and prepares documents
  • One connection. the portal uses the same connectors as the internal products

Three portals

Three portals on one platform

Each space launches separately and doesn't get in the others' way.

01

The customer portal

Orders, statuses, invoices and closing documents. An agent handles the customer's question; a complex case goes to the manager with context.

02

The supplier portal

Order confirmation, document upload, acceptance and payment status. Data comes from the ERP and the bank; changes go back.

03

The contractor portal

Tasks, deadlines, delivery and signing acts via e-documents. Access is granted for the contract's term.

The portal builder

HummerPortal modules

A builder for the external portal: audiences, data, actions and branding.

Module

Audience Spaces

Spaces for each external role.

Module

Orders & Status

Orders, stages and current statuses.

Module

Documents

Documents, versions and signing.

Module

Requests

External parties' requests and tickets.

Module

Payments

Invoices, payments and reconciliation.

Module

Joint Tasks

Joint tasks with the internal team.

Module

AI Assistant

Answers and document preparation.

Module

White-label Studio

Brand, domain and tone of voice.

Module

Identity & Delegation

Access on behalf of the counterparty organization.

Internal systems

The source of truth stays with you

The portal keeps no copy of orders and documents. It shows a permitted slice and passes actions to the source systems.

External partycustomer · suppliercontractorHummerAuthsign-in and delegationHummerPortala permitted sliceHummer Bridgeaction in the systemCRM · ERP · e-documentsthe source of truth
Sign-in — HummerAuthData — permitted only

An external party never enters an internal system. They work with a permitted slice, and the change executes on the organization's behalf.

CRMERPEDMService DeskWMSBanksWarehouse systemsProcurement systems
Integration catalog and statuses

The portal assistant

Native AiHummer and compatible providers

Integration depth differs — and the page says so plainly.

Native

AiHummer in HummerPortal

The portal assistant answers within a specific external role's data: it knows this counterparty's orders and sees no others.

  • Answers are limited to the audience's space
  • Actions follow the organization's rules
  • Complex cases go to an employee with context
Compatible

Third-party agents and models

The organization can plug in its own agent or a third-party provider for external communications via the AI Gateway, limited by space.

Routing goes through the AI Gateway, permissions through Hummer Trust. Setup takes extra work, and access to context and actions is limited by the organization's policies.

Connect your own agent

External access

External access without opening the perimeter

Identity, connections, permissions, confirmations and deployment — the ecosystem's shared mechanisms applied to this product.

HummerAuth

Contexts in HummerPortal

An external party signs in with their own HummerID and gets a role in the counterparty organization. Their personal context stays inaccessible to your company.

PortalCounterparty organizationDelegated access
How HummerID works
Connection Vault

Connect once

The portal uses the organization's connections. No separate credentials are created for external parties.

The owner sees the list of connections, scopes and terms, can narrow the data volume and revoke access in one click.

Connection Vault in Fabric

A slice instead of access

An external party sees derived data, not the system.

Term and revocation

Access is granted for the contract's term and revoked automatically.

Delegation

Permissions belong to the organization, not to a specific person.

External action log

Every action in the portal is recorded separately.

Формат поставки

A cloud portal with the organization's domain, branding and standard audience spaces.

SoonProduct in development. The Powered by HummerTech badge is mandatory even in white-label.

Build an external portal under your brand

A pilot launches with one audience — most often the customer or supplier portal.

All products
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