AiHummer
AI EMPLOYEE · FOR NATIONAL RETAIL
Returns, warranty, promos, opening hours — by the network policy, not by a salesperson’s memory. Telegram, WhatsApp, VK, MAX, email and the website widget in one inbox. Installs on your own server, and the price is per instance, not per store.
It never sees stock and never processes a return. Stock, price and order status live in your own system of record. It answers from the network policy, and anything a human has to decide goes to a human — with the conversation already collected.
When billed annually. Answers around the clock, in every channel at once.
Buyer · TelegramonlineServices in this ribbon: 45. Which of them are open depends on your plan. View all plans →
Telegram
Email
Mobile app
Avito
Google Calendar
SAP
Битрикс24 CRM
СДЭК
Яндекс Доставка — Экспресс
Discord
InSales
Outlook Calendar
PHPShop
Slack
Wildberries — МаркетплейсTelegramEmailMobile appAvitoGoogle CalendarSAPБитрикс24 CRMСДЭКЯндекс Доставка — ЭкспрессDiscordInSalesOutlook CalendarPHPShopSlackWildberries — Маркетплейс
WhatsApp
MAX
Pocket Agent
Telephony
Website widget
MoySklad
Почта России
Честный ЗНАК
Яндекс Маркет
Gmail
Matrix
Outlook Mail
SAP S/4HANA
Telfin
Wildberries — СтатистикаWhatsAppMAXPocket AgentTelephonyWebsite widgetMoySkladПочта РоссииЧестный ЗНАКЯндекс МаркетGmailMatrixOutlook MailSAP S/4HANATelfinWildberries — Статистика
VK
Bitrix24
SIP
Einstein
1C:ERP
retailCRM
СБИС (Saby) Retail
Яндекс Доставка — Доставка по России
Boxberry
Google Contacts / People
Microsoft Teams
Ozon Seller API
Signal
Wildberries — Контент
Wildberries — Цены и скидкиIn a single store the salesperson settles the question. Across a network the same question is asked in dozens of cities at once — and the cost of a mistake multiplies by the number of stores, not the number of customers.
The question is always the same — return terms, how long a promo runs, opening hours, delivery. And there are as many answers as there are stores: in one city the salesperson said one thing, in another something else, and the community forum a third. The discrepancy surfaces not in a chat, but in a review and a complaint.
Sample arithmetic: 300 stores, two customers lost per store per day, an average ticket of 1 500 ₽. Run it on your own numbers — every network has its own ticket and its own store count.
When billed annually and on your own server. The price is per instance, not per store and not per salesperson.
Put thirty stores on it or three hundred — the plan is the same. After that it runs at a profit from the first misunderstanding that never happens.
The display case is in plain sight, which is why its pain is considered the main one. The network does the other two internally: it closes the month at EDI and recruits people in dozens of cities. No less time is spent there than — it’s just that no one sees it.
1Single answer
Returns and guarantees are explained as the shift salesman remembers them, — and there are as many versions as there are shifts.
It’s the same in all cities: your document becomes the source of truth, not the person’s memory.
UPD · not subscribed9 days
Logistics act · signedOK
Invoice · waiting4 of the day
2EDI
The accounting department opens the EDI boxes one at a time and manually looks for which supplier is stuck.
Reads the Diadoc feed: which documents have not been signed, how long they are waiting and for which counterparty.
Responses per day
No answer for three days
Funnel by city
3Hiring
The response to the cashier takes three days, and the person goes to a neighboring network, where they answered the same evening.
From hh.ru and Talantix: where are the unanswered responses, where is the vacancy and who is the time to call for a replacement.
Returns, warranty, promos and opening hours — from the network’s documents, not from a salesperson’s memory.
In the evening and on weekends the questions don’t pile up until morning: the same AI employee answers.
The hours, address and quirks of a specific store — if you loaded them into it.
It never invents stock, price or order status: that comes from your own system of record.
Telegram, WhatsApp or the website widget — by the instructions in the dashboard, no developer.
Telegram
WhatsApp WidgetWhat is not in your materials it says so, rather than composing it.
You see every conversation in the dashboard and in the app. Don’t like an answer? Fix it as plain text.
19 900 ₽/mo per instance
or 199 000 ₽ a year — that’s 16 600 ₽ per month
Business is the plan for your own server, and the order here is the real one: first the dashboard and the install command, then the install, and only then the plan. You can look before any of that on the live demo — it’s open without signup and without a card.
Your own server or a virtual machine and PostgreSQL — no Docker needed. It installs with a single command, everything else is set up in the web interface.
Forever, no card. Telegram, web chat and the website widget, one agent, your own server. The rest of the channels come with the paid plans.
Get it freeNo. The plan is priced per instance — that is, per installation, not per store, not per salesperson and not per enquiry. A network of hundreds of stores pays the same as one. That is the main reason a product like this makes sense in national retail at all.
Not unless you connect your own system of record. Stock, price and order status live in 1C:ERP, SAP or whatever you run; it never invents them and says plainly that it can’t see them. Reading from your systems is a separate integration built for your perimeter.
The shared network policy is one document, while the quirks of a store or a format are loaded separately: hours, address, local conditions. The answer takes them into account. Discrepancies appear wherever the answer lives in a salesperson’s head instead of a document.
On your own server. The Business plan means installation inside your perimeter: the product ships as a tarball and runs as a systemd service. Customer conversations stay with you. The purchase order is the real one: first the dashboard and the install command, then the install, and only then activating the plan.
You connect the model and you choose it: a local one inside your own perimeter, or your own access to an outside one. Until a model is connected the AI employee stays silent — the thinking happens in the model, not on our server. We don’t resell other people’s models and we don’t charge for them.
Telegram, WhatsApp, VK, MAX, email and the website widget — in one inbox, with one wording. The customer writes wherever it suits them, and the network answers the same.
It answers from the documents you loaded and names where the answer came from. What isn’t in the documents, it doesn’t invent — it says so and hands over to a human. You can check that on the live demo before any procurement.
The same AI employee answers inward too: a salesperson on policy, a cashier on returns, a store manager on paperwork. For a network that often hurts more than the customer-facing side — the same question is asked by hundreds of people in hundreds of stores.
Yes. The live demo is open without signup; login and password are below. Your policy isn’t in it — but you can see how it answers from loaded documents, and how it says “I don’t have that”.
This page is about one industry. Everything about the whole product — how it works, pricing, channels and security — on the home page.
Same mechanics, different reasons: a bank sheds routine work from the first line, a haulier pushes out a schedule change, an industrial group stops passing a request down a chain of departments.
Fits into what the network already uses
Don't take our word for it — check for yourself