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AI ASSISTANT · FOR NONPROFITS AND FOUNDATIONS

The answer is written, but they still ask you.
Volunteers can get back to work.

Telegram, WhatsApp, VK, MAX. Your rules and guides answer for themselves: how to become a volunteer, what you can bring, where and when. People stay for what they came to do, not for the inbox.

It’s a help desk built from your own materials — not a donation window and not a decision about help. It takes no donations, makes no promises of help and doesn’t decide applications for you. What isn’t in your materials, it passes to a human.

1 590 ₽Free

10 days. After that — 1 300 ₽ per month when billed annually.

Get startedSee the live demo
Moscow
Innovation
Cluster
Foundation: the help deskonline
I want to help. What’s needed right now?
Checking your instructions…
From your guide of June 3: warm clothes and pet food, drop-off on Sadovaya St
ANSWERED FOR THE VOLUNTEERquestions · 42passed to people · 4
Pull together a list of what we accept
Done — the file is above: 16 items with the conditions for each
WHAT WE ACCEPTTable, 16 rowsSent as a file into this same chat

Fits into what you already use every day

Full integrations catalog →Connect your own →

Services in this ribbon: 35. Which of them are open depends on your plan. View all plans →

  • Telegram
  • Einstein
  • Pocket Agent
  • MAX
  • Google Calendar
  • Битрикс24 CRM
  • Яндекс Диск
  • Gmail
  • Google Tasks
  • Microsoft To Do
  • Outlook Mail
  • Telfin
  • Telegram
  • Einstein
  • Pocket Agent
  • MAX
  • Google Calendar
  • Битрикс24 CRM
  • Яндекс Диск
  • Gmail
  • Google Tasks
  • Microsoft To Do
  • Outlook Mail
  • Telfin
  • VK
  • Mobile app
  • SIP
  • Email
  • Website widget
  • Диадок
  • amoCRM
  • Google Contacts / People
  • Matrix
  • OneDrive
  • Signal
  • Todoist
  • VK
  • Mobile app
  • SIP
  • Email
  • Website widget
  • Диадок
  • amoCRM
  • Google Contacts / People
  • Matrix
  • OneDrive
  • Signal
  • Todoist
  • WhatsApp
  • Bitrix24
  • Avito
  • Telephony
  • 1С:Предприятие
  • Контур.Фокус
  • Discord
  • Google Drive
  • Microsoft Teams
  • Outlook Calendar
  • Slack
  • WhatsApp
  • Bitrix24
  • Avito
  • Telephony
  • 1С:Предприятие
  • Контур.Фокус
  • Discord
  • Google Drive
  • Microsoft Teams
  • Outlook Calendar
  • Slack

Where a volunteer’s time goes

10:20
how do I find you
13:45
who goes out on Saturday
17:30
are you definitely still accepting?
21:15
grant report — by folders

The answers to your questions are written and posted as a pinned message — and they still ask a living person. And on top of this, the same person collects shifts, remembers about the removal and collects the grant report in folders, instead of doing what he came for.

Three works, and only one of them is about conversation

The same questions eat up volunteers, it’s true. But the fund loses more on something else: the grant report is collected in folders over two nights, and shifts and deliveries are kept in the head of one coordinator. Under each picture it is written which module is doing the work.

XLSX31 rows
Grant: what has been done
Collect what you have for the grant for the quarteryou, in chat
What was done and what proves it31 rows
Which items have no proofflagged
  • Grant item
  • What was done
  • Proof
  • Date
assembled from the project folder on Google Drive
Today

It takes two nights for the grant report to be collected from folders.

Photos, signed forms and lists sit in different folders. Matching them to the grant items only ever happens in the last days before the deadline.

With the agent

Builds the report from the project folder

He goes through the project folder and collects a table: what has been done, what has been confirmed, and for which points confirmation was not found.

Shifts and tasks for the drive
Saturday, intake — two out of fournot enough
Pickup from the warehouseby Thursday
Printing the leaflets for the driveoverdue
Google Calendar · Todoist — you can see where people are short in advance
Today

One person remembers who goes out on Saturday

Shifts, pickups and orders are all in the coordinator's head. He goes on holiday and the whole picture goes with him.

With the agent

Keeps shifts and deadlines in one list

He keeps shifts and actions related to the action in one list: where there are not enough people, what is burning before removal, what is overdue.

An answer from your own leaflet
ALWrites to the communityAnna L.Tuesday, 21:40
What’s needed most right now?question
Warm clothes and pet foodleaflet of 3 June
taken from your leaflets; anything they do not cover goes to a volunteer
Today

The same question — and always living person

A volunteer answers “what should I bring” for the tenth time that evening instead of sorting out the warehouse.

With the agent

Answers from your own leaflet

He responds with your own memo and names its date, and transfers everything that is not in the memo to the volunteer.

One volunteer freed up costs more than a month of the assistant

Try it on your own guides →
9 hours
Lost every week

In the example: “how do I find you”, “what can I bring”, “are you definitely still accepting” — in the group chat and in DMs, on a loop, and always from a real person.

1 300 ₽
Assistant for a month

When billed annually. Answers people in their own messenger, with no volunteer.

What gets counted here is hours, not revenue

Every hour a volunteer gets back is an hour spent helping, not typing. No use to you? Turn it off in one click.

What you no longer have to remember

From your materials

Your guides, intake rules, addresses and hours — in your own words.

Answers round the clock

At night and on weekends — when there are no volunteers at all.

Hands off to a real person

What isn’t in your guides, it says so plainly and hands the question to you.

Takes no money

No donations, no payment details of its own, no promises of help.

Live in an evening, no developer needed

Start today →
5 minutes

You connect a channel

Telegram, WhatsApp or the website widget — by the instructions in the dashboard, no developer.

Telegram WhatsApp Widget
one evening

You upload your documents

What is not in your materials it says so, rather than composing it.

PDF Price List 2026DOC Policy… Warranty
in the morning

Answers when you ask

You see every conversation in the dashboard and in the app. Don’t like an answer? Fix it as plain text.

4 chats overnight

What it’s worth to give volunteers their time back

1 590 ₽/mo

or RUB 15,900 per year

  • 1 AI agent
  • Telegram, WhatsApp, VK, MAX
  • Mobile app
  • Your guides, rules and addresses
  • Lists and tables as a file straight into the chat
  • Memory of past enquiries
Get started

The trial period is 10 days.

Need your own server?

How the install works →

Your own server or a virtual machine and PostgreSQL — no Docker needed. It installs with a single command, everything else is set up in the web interface.

  • Installs on Linux — a tarball and systemd, updated with one command
  • Conversations and documents stay with you and never leave
  • Runs on a local model — it can work with no internet at all
See how it installs
the Community plan
0 ₽

Forever, no card. Telegram, web chat and the website widget, one agent, your own server. The rest of the channels come with the paid plans.

Get it free

Questions

Will it collect donations?

No, and it’s worth knowing before you pay. It has no payment tool at all: it takes no money, issues no invoices and sends out no payment details of its own. It answers questions from your materials — if there’s a page with your details in them, it will point to it, and no more.

Could it promise someone help?

No, and this is the most important boundary on this page. The decision about help is yours, not its. To “will you take my relative”, it answers with the intake procedure from your materials and passes the person to a coordinator. A promise the foundation can’t keep costs more than any minute you save.

Where does it get its answers from?

Only from what you gave it: guides, intake rules, addresses and hours, your own posts. With every answer it names the guide and the date — so the answer doesn’t contradict yesterday’s post. What you never gave it, it doesn’t invent.

Where do people talk to it?

Right where they already are: Telegram, WhatsApp, VK and MAX. Every conversation lands in one inbox, and there’s a mobile app too — the coordinator can see them from a phone.

What is the file it sends?

A table — CSV or XLSX — that it builds itself and sends as an attachment into the chat. That’s how lists of what’s needed, intake conditions and lists of addresses and hours go out. The same file makes an easy draft of a post for your community.

Does it remember earlier enquiries?

Yes. It pulls up earlier messages and answers with them in mind: the person doesn’t start the conversation from zero, and you can see what has already been discussed. The limit is an honest one — if the conversation happened by phone and never reached the chat, it doesn’t know.

We’re a small foundation. Can we manage this?

The plan is built for one person and their own work, not for a company: there are no departments, roles or settings to delegate. Connect a messenger, load your guides — it works. There’s a free plan on your own server too, if there’s no money for this right now.

What has to be done before the first answer?

Connecting a model is the first step in the dashboard, and you do it once. Until a model is connected the assistant stays silent: the thinking happens in the model, not on our server. After that you connect a messenger and load your guides.

Where are the conversations kept?

In the AiHummer cloud, with data stored in Russia. If a cloud doesn’t work for you, the same product installs on your own server, and then conversations never leave it.

Can I see it before paying?

Yes. The demo sandbox is open without sign-up — login and password below, it resets every hour.

Don't take our word for it — check for yourself

Open the sandboxStart in your account

This page is about one job. Everything about the whole product — how it works, pricing, channels and security — on the home page.

The same assistant — and not only in a foundation

Same mechanics, different reasons to write: a lecturer stops giving the same explanation a fifth time, a sysadmin closes the first line, a channel creator stops losing questions in the comments.