Where does it get the prices and lead times?
From your materials. You upload the price list and the costing once — the price per running metre by material, fronts, worktops, fittings, delivery and assembly — and your manufacturing times. It works figures out and answers from them. What is not there it does not invent: it says outright that it has no such answer.
What is the file it sends?
A table — CSV or XLSX — that it puts together itself from your costing and sends as an attachment straight into the conversation. It holds the specification item by item: carcass, fronts, fittings, worktop, delivery and assembly, with prices and a total. The client opens the file in the very place they asked.
“What is happening with my order?” — does it really know the answer?
It knows exactly what you told it: the date from the contract, the delivery day, that the order has gone for painting. It does not look into the workshop, takes no status off a machine and finds out nothing from a supplier. If a date moves, tell it in one line, and from then on it answers the new way. We will not promise that it keeps the client informed by itself.
And what if the client comes back later with the figure that was given?
That is why it gives the price as a range and in the same breath says that the final one comes after the survey. A real furniture maker works the same way: until you have seen the walls and the recesses there is no exact figure. How wide to make the range is up to you.
Does it remember what this client has already looked at?
Yes. It pulls up past conversations with this person: which carcass was chosen in the spring, which fronts were rejected, whether they asked for no lighting. The client does not have to go over it again, and you do not have to scroll back through the April chat.
Does it answer where clients write?
Yes. Telegram, WhatsApp, VK, MAX and Avito are included in the “Personal Assistant” plan. All conversations come together in one window — you don't need five apps open.
What has to be done before the first answer to a client?
Connecting a model is the first step in your account and is done once. Until the model is connected the agent stays silent: the thinking is done by the model, not by our server. After that you upload the price list, the costing and the timings and connect the channels.
And will it give a discount?
Only the one you have written down — for example, for the whole sum at once or on a second unit. Anything you did not brief it on, it does not promise: it will say the decision is yours — and you will see the question in the same conversations window.
Where are the conversations with clients kept?
In the AiHummer cloud. If that doesn't suit you, the same product installs on your own server, and then conversations never leave it.
What does it cost?
1 590 ₽ per month, or 15 900 ₽ a year. One agent, your channels, a mobile app.
Can I see it before paying?
There is a demo sandbox with no sign-up — login and password below. The trial period in your account is given once, for 10 days and only on this plan.